Achieving Better Access, Care Coordination, Patient Experience and Operational Efficiency Through Patient-Centered Specialty Practice Transformation

Achieving Better Access, Care Coordination, Patient Experience and Operational Efficiency Through Patient-Centered Specialty Practice Transformation

On-Demand Webcast
Speakers

Xiaoyan Huang, MD, MHCM, FACC; Lesley M. Jones Larson, MHA, FACHE

ABSTRACT

Hear from Providence Heart Clinic at Gateway, one of the early adopters of the PCSP program from NCQA and the first Cardiology Practice in the United States to achieve PCSP recognition.  This session will include a discussion on PCSP standards and will share real-world experience on strategic planning, operational improvement, and project management. With specialty practices being slow to adopt PCSP and care coordination continuing to be a challenge for primary care and specialists alike, the goal of this session is to help motivate and inform other specialty practices to embark on systematic practice improvement in specialty care.