Designing and Implementing an Effective Leadership Structure for Achieving Patient-Centered Performance Excellence

Designing and Implementing an Effective Leadership Structure for Achieving Patient-Centered Performance Excellence

On-Demand Webcast
FACULTY

Ben Balatbat, MD, FACP; Michael D. Crandell, DHA, MHA, FACHE; Annabelle Ostrander, MHA

ABSTRACT

The transition from 2014 to 2017 PCMH Standards and from the ISS Survey Tool to Q-PASS has caused some challenges for multi-site organizations trying to maintain their performance standards and adjust to new reporting requirements. This presentation will review a ground-level example of the leadership structure and planning process that one large, multi-site organization is using to maintain their recognition status and expand the learning to other groups in their larger institution.